Crowd Management (PSFC) Course Code: 5211
Duration
3 Days
Timing
09:00 AM - 05:00 PM
Language
English
Select Training Date
Click on a card below to select your preferred starting date.
Course Overview
CROWD MANAGEMENT (PSFC)
Training Structure
As per Directorate General of Shipping (DGS) guidelines, the course is completed through three mandatory stages:
- DGS E-Learning Module
- Physical Classroom Training
- DGS Online Exit Examination
Course Details
Course Name: Crowd Management (PSFC)
Duration: 3 Days
Required Documents
- Basic Safety Training (BST) Certificate
- Completed DGS E-Learning Module
Note: All documents must be uploaded in PDF format and should be less than 1 MB in size.
Course Completion Process
Step 1 – DGS E-Learning
Candidates must complete the mandatory DGS E-Learning module before attending physical classes.
Step 2 – Physical Training
Candidates are required to attend all classroom and practical sessions at PMA. Attendance is mandatory throughout the course.
Step 3 – DGS Exit Examination
After successfully completing the E-Learning and Physical Training, candidates become eligible for the DGS Online Exit Examination.
- Exit Exam fee is payable separately.
- Candidates are allowed up to three attempts to clear the examination.
- Re-enrolment may be required if the examination is not cleared within the permitted attempts.
Exit Examination
The first attempt of the DGS Exit Exam must be taken immediately after course completion at the PMA Exam Hall. Failure to appear for the examination may result in non-issuance of the certificate as per DGS regulations.
E-Learning Module
Crowd Management (PSFC)
Course ID: 5211
DGS Requirements:
- Minimum Contact Hours: 10 Hours
- Minimum Pass Mark: 50%
Facial Verification
Candidates must ensure that their photograph and signature are updated in their Seafarer Profile before attending the course.
Photo Requirements
- 3.5 cm × 3.5 cm
- White Background
Signature Requirements
- 1.5 cm × 3.5 cm
- Black Pen on White Background
Dress Code
All candidates are required to maintain a neat and professional appearance throughout the training period.
For Gents: Formal attire is mandatory.
For Ladies: Chudi or formal attire is mandatory.
Candidates who do not adhere to the prescribed dress code may not be permitted to attend classes.
Important Notes
- Course schedules are tentative and subject to DGS/Government directives.
- A confirmation email containing further instructions will be sent after successful registration.
Contact Information
+91 90470 06854
+91 96552 21137
Office Hours: Monday to Saturday, 09:00 AM – 05:00 PM.
Eligibility Criteria
Candidates must possess:
- Valid Basic Safety Training (BST) Certificate
Cancellation & Refund Policy
COURSE CANCELLATION, REFUND, SHIFTING & ATTENDANCE POLICY
1. CANCELLATION & REFUND POLICY
1.1 Course Cancellation by the Institute
Pondicherry Maritime Academy (PMA) reserves the right to cancel any course due to administrative or technical reasons, or insufficient enrolment.
In the event of course cancellation due to force majeure or circumstances beyond the Institute’s control, candidates will be eligible for shifting to a future batch without any additional shifting charges.
1.2 Refund Structure
Refund eligibility is determined by the time of withdrawal before the scheduled course commencement date.
- More than 30 days before commencement: 75% refund of the course fees.
- 15 to 30 days before commencement: 50% refund of the course fees.
- 5 to 14 days before commencement: 25% refund of the course fees.
- Within 120 hours (5 days) of commencement: No refund will be issued. The entire course fee paid will be forfeited.
1.3 Refund Request Procedure
Candidates requesting cancellation must send an email to info@pondicherrymaritime.com with their cancellation request and bank account details, including the account holder’s name, account number, and IFSC code.
1.4 Refund Processing
Eligible refunds will be processed within 10 working days and credited only to the candidate’s bank account through online bank transfer.
2. COURSE SHIFTING POLICY
2.1 Shifting Charges
Candidates requesting a course date change within 6 months of the original booking date will be charged a shifting fee of 10% of the total course fees paid.
Course shifting is subject to PMA’s approval, batch availability, and applicable course requirements.
2.2 No Cancellation After Shifting
- The cancellation and refund policy applies only to the original course booking.
- Once a course booking has been shifted to a future batch, it is no longer eligible for cancellation or a refund.
- If a candidate withdraws after the course has been shifted, the entire course fee paid will be forfeited.
- Courses carried forward through shifting are not eligible for refunds.
3. ATTENDANCE POLICY
3.1 D.G. Shipping-Approved Courses
Mandatory Attendance: 100% attendance is compulsory for all D.G. Shipping-approved courses. Candidates who fail to meet the attendance requirements must re-book and complete the entire course in the next available batch as a new enrolment.
4. GENERAL TERMS & CONDITIONS
- Candidates are responsible for reviewing the cancellation, refund, shifting, and attendance policies before booking a course.
- All cancellation and shifting requests must be submitted through PMA’s official communication channels.
- Candidates must provide accurate bank account details for eligible refunds.
- All course shifting requests are subject to batch availability and PMA’s approval.
- D.G. Shipping-approved courses are governed by the applicable D.G. Shipping rules and guidelines.
- By booking a course, candidates acknowledge that they have read and understood these policies.