Terms & Conditions
Please read these terms carefully before booking a course or using our services at Pondicherry Maritime Academy.
Course Booking & Shifting
Candidates are requested to ensure and finalise their program before booking a course. If by any means a candidate is unable to undergo the course on the concerned date, the same can be shifted to the next available date as per availability within 3 months without any additional charges.
Any shifting of a course must be informed at least one week in advance with a written request either via email or by a letter in person.
- A shifting charge of 20% of the course fee is applicable towards shifting one or more courses not exceeding 6 months.
- Interchange of candidate names is strictly not permissible.
- One cannot shift any course booking beyond 6 months; in that case, the candidate has to cancel the course now and rebook later.
- In case a candidate wants to shift to a higher course fees batch, they must pay the difference in fees.
In case a candidate wants to cancel any course booked, the same needs to be requested either via email or through a written application with a valid reason to the management. The Institute may cancel the course at any juncture due to internal technical reasons or due to insufficient strength for the course.
Note: A course is subject to confirmation based on a minimum of 25% of the course capacity being filled.
Attendance & Code of Conduct
100% attendance is mandatory. Any candidate having a shortfall in attendance needs to compensate for the same in the next subsequent batch subject to the availability of a seat.
- The candidate needs to pay 10% for the Theory class and 20% for Practical’s of the course fee per session for compensation.
- Students should not be sailing or be working parallelly in any shore organization during the entire period of the course.
Online Booking & Payments
We, as a merchant, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time.
If the amount is debited from your Bank Account but an error page is displayed or the course is not booked, you can report such occurrences to info@pondicherrymaritime.com.
Transaction/Service Charges charged would be borne by cardholders for any payment. These charges will not be refunded or reversed under any circumstances.
Cancellation Policy
- Within 15 to 30 days: 75% of the fee will be refunded.
- Within 14 days and up to 7 days: 50% of the fee will be refunded.
- Within 7 days and up to 2 days: 25% of the fee will be refunded.
- Within 48 hours: No refund (The fees paid shall be completely forfeited).
If the INDOS Number is generated by PMA after booking BST & STSDSD Courses, and a request for withdrawal is received, then the fees stand automatically forfeited.
Refund Process
The Refund amount will be issued only through Online payment to the Candidate's original account.
- Refunds are processed within 7-10 working days.
- NO REFUNDS will be processed without the original receipt.
- Duplicate receipts will be issued only by remitting 10% of the course fee.
Copyright & Disclaimer
PMA claims copyright ownership of all information stored on its website, unless expressly stated otherwise. You may not copy or distribute material found on this website without the explicit written agreement of PMA.
PMA strives to keep information stored on its websites up to date, but cannot guarantee the information provided is accurate or complete. The information is provided "as is" with no express or implied warranty.